Identify the disputed cause
Separate the damage attributed to wind, hail, water entry or flooding. Ask your insurer which policy terms it relied on for each part of the decision.
Public Adjuster — New Hanover County
Public adjuster claim review in Wilmington, NC.
Wilmington properties face hurricanes, tropical storms, and coastal flooding. We help organize damage records and review a denial or partial payment against the policy and available evidence. Coverage and any recovery depend on your claim.
✓ Serving all of New Hanover County ✓ NC DOI Licensed ✓ No Recovery, No Fee ✓ Se habla español
Property insurance claim representation
Public adjusting services for Wilmington property owners
Claim Guardians works for homeowners and business owners in New Hanover County. We review the policy, document property damage and communicate with the insurer within the agreed scope of representation.
- New, denied or underpaid claims. Tell us what happened and where the claim stands so we can discuss the help you need.
- Direct next step. Request a free initial review or call (305) 804-5489. We discuss the situation and confirm whether an inspection or representation is appropriate.
- English or Spanish. Choose your preferred language on the form.
- Written terms before engagement. The initial review is free. Any representation requires a separate agreement explaining scope, fees, expenses and cancellation terms.
Confirm the assigned professional’s current state credentials before signing. Service-area coverage does not imply a branch office in every city.
Request your Wilmington claim review
Share your contact details and a short summary. There is no need to have every document ready to request a conversation.
Why Wilmington needs Claim Guardians
Property Damage Risks Specific to Wilmington and New Hanover County.
Insurance companies operating in New Hanover County know these risks — and they train their adjusters to minimize what they pay you. Here's what we fight for.
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Hurricane and tropical storm damage
Wilmington is ground zero for Atlantic hurricanes hitting North Carolina. Hurricane Florence (2018) made direct landfall near Wrightsville Beach and caused $24 billion in damage. The city has been hit by more named storms than almost any other US metro. Insurance companies use 'wind vs. water' disputes to deny coastal claims.
Learn about our storm claim process →💧
Flood and water damage
Coastal NC faces unique flood risks from storm surge, river flooding, and heavy rainfall. Many Wilmington homeowners discover after a storm that their policy excludes certain flood types. We identify every source of coverage and fight for maximum payment.
Learn about our water damage process →🏠
Roof and structural wind damage
Wilmington's hurricane-force winds tear off roofing, damage siding, and compromise structural integrity. Insurance adjusters often claim damage is 'cosmetic' when it actually compromises the building envelope. Our licensed estimators document every deficiency.
Learn about denied claim appeals → Full service
Every Type of Property Damage Claim in Wilmington.
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Water & Leak Damage
Pipe bursts, hidden moisture, flood
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Hurricane & Storm
Wind, hail, tropical storm impact
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Roof Damage
Structural failures, hail hits, leaks
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Fire & Smoke
Structural loss and smoke assessment
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Mold Damage
Post-water exposure documentation
⚖️
Denied & Underpaid
Appeals and forced full payment
How it works
Three Steps to Your Maximum Settlement in Wilmington.
01
Free property inspection
Our NC-licensed adjusters visit your Wilmington property and document all damage — including what insurance adjusters miss. This costs you nothing.
02
We handle the insurance fight
We prepare a comprehensive claim, file all paperwork, and negotiate directly with your insurer. You don't deal with adjusters, calls, or paperwork.
03
You get your maximum settlement
Settlement check in your hands. We collect our fee only after you get paid. If we don't recover anything, you owe us nothing.
Other North Carolina service areas
Looking for help at another property? Choose its city or view our statewide coverage.
- Public adjuster in Charlotte, NC
- Public adjuster in Raleigh, NC
- Public adjuster in Asheville, NC
- Public adjuster in Fayetteville, NC
- Public adjuster in Jacksonville, NC
Your claim, your documents
Prepare your Wilmington property claim review
Start with the damage you can document and the decision you need explained. We review the policy and available records, identify missing information and discuss whether representation fits your situation.
Organize a denied or partial payment
Bring the denial letter and insurer’s estimate. Match each disputed finding with photographs, inspection notes or a contractor’s explanation.
Check the next step for this claim
A previous denial or payment does not establish whether a claim can be changed. The policy, loss date, prior communications and applicable deadlines need review.
Documents to keep ready
- Your policy declarations, coverage forms and endorsements.
- Dated photographs, a damage timeline and any emergency repair receipts.
- The insurer’s estimate, payments and written coverage decision, if available.
- Storm inspection reports and the correspondence explaining a denial or partial payment.
Enter only a short summary in the form. Keep policy numbers, financial records and private documents for the follow-up conversation.
Choose the review you need
Request a free claim reviewThe initial review does not guarantee coverage or a settlement. Confirm the assigned professional’s credentials and proposed terms before engagement.
Official consumer resources
North Carolina DOI: homeowners insurance and consumer assistanceResources checked October 19, 2026. Coverage and deadlines need review for your particular policy and loss.
Who works for you?
Your Adjuster vs. Their Adjuster.
✕ Their insurance adjuster
- ⚠️Paid by the insurance company.
- ⚠️Trained to minimize your payout.
- ⚠️Uses policy jargon to exclude coverage.
- ⚠️May blame damage on "pre-existing conditions."
✓ Claim Guardians (your PA)
- ✓You hire us. We work for you.
- ✓We maximize your financial settlement.
- ✓We document every detail of damage.
- ✓No recovery, no fee. Zero risk.
Local coverage
← View all NC service areas
Serving Wilmington and All of New Hanover County.
Our field adjusters respond to claims in Wilmington and surrounding areas including Wrightsville Beach, Carolina Beach, Leland, Hampstead, Surf City, Jacksonville, and all of New Hanover and Pender counties.
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28403
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+ All surrounding areas
Common questions
Questions from Wilmington Homeowners.
What does a public adjuster do for a property claim in Wilmington?
A public adjuster represents the policyholder within an agreed scope: reviewing the policy, documenting the loss, preparing the claim and communicating with the insurer. Claim Guardians discusses residential and commercial property claims; the initial conversation establishes the situation and whether representation is appropriate.
What should I bring to a claim review in Wilmington?
Bring your policy, dated photographs, repair or inspection records, and insurer correspondence. If you have a claim number, estimate or payment breakdown, keep those ready for the follow-up conversation. You do not need to upload private claim documents through this website form.
Can a denied or underpaid claim be reviewed?
A review can examine the written decision and supporting evidence. Whether further action is available depends on the policy, loss date, claim history and applicable deadlines. A review does not guarantee reopening or additional payment.
How much does the initial review cost, and what happens next?
The initial claim review is free. Tell us the property location and claim situation, and we will discuss the next step and any inspection availability. Representation requires a separate written agreement covering scope, fees, expenses and cancellation terms before you sign.
Can I request a review in Spanish?
Yes. Select Español as your preferred language on the request form. We serve homeowners and commercial property owners; tell us which type of property is involved when we contact you.
Does a North Carolina homeowners policy cover every type of storm damage?
No. Coverage for wind, hail or flood can differ between policies, and some protection may be separate or excluded. Ask your agent or insurer which coverage applies and bring all relevant policies to the review.
What should you bring to a claim review?
Bring your policy, dated photos, repair estimates or reports, and any insurer letters. If the claim was denied or paid, include the decision and a timeline of communication. The review considers your policy and documented damage; it does not guarantee coverage or a particular settlement.